Surfboards may be returned or exchanged, but ONLY under the following conditions:
We will happily exchange or refund any item found to be defective or incorrect. For these items, we will incur the cost of the return shipping charges.
To obtain a prepaid return label, please email us at firstname.lastname@example.org
Please note that we are not responsible for packages damaged or lost in transit or return shipping costs. We highly recommend adding insurance and tracking information to your package through a carrier such as USPS, UPS or FedEx. Please allow 3 business days for us to receive and process your order. Adjustments to credit cards will be made within 2 billing cycles. For questions or comments please email us at: email@example.com
We appreciate your business and are happy to provide you with the highest quality product and customer service!